Technical Lead – Volume Claims (Hybrid, £32K–£38K)

📍 Location: Wakefield (Hybrid – 1 day in office, 4 days WFH)
💰 Salary: £32,000 – £38,000 (DOE)
📅 Job Type: Full-time, Permanent

About the Role:

We are looking for a highly skilled Technical Lead (Volume Claims) to support our OIC and Fast Track RTA Fee Earners. You will play a critical role in technical supervision, providing guidance, training, and oversight of pre- and post-litigated cases up to £25K.

This is a hybrid role with only 1 day in the office and 4 days working from home, offering flexibility while leading a team in a fast-paced, high-volume legal environment.

Key Responsibilities:

• Act as the technical referral point for OIC and Fast Track litigated and non-litigated cases.
• Ensure complex cases are identified and referred to the appropriate liaison.
• Conduct file reviews and provide technical supervision to maintain high legal standards.
• Develop and implement litigation tactics to optimize case outcomes.
• Provide coaching and training to Fee Earners, identifying skills gaps and mentoring team members.
• Work closely with management to enhance processes and drive continuous improvement.
• Collaborate with external partners, including Counsel and Costs Draftsmen, as needed.
• Support the cost process and ensure compliance with legal and regulatory requirements.
• Contribute to strategic projects and assist in implementing business-wide initiatives.

What We’re Looking For:

✔ Qualified Solicitor or Legal Executive (4+ years PQE preferred).
✔ Strong experience in litigated personal injury claims, including OIC, Fast Track, Part 7 & Part 8 claims.
✔ Proven ability to mentor, supervise, and coach legal professionals.
✔ Excellent problem-solving skills, with a proactive approach to case strategy.
✔ Strong regulatory knowledge and experience in handling customer complaints.
✔ Ability to work in a target-driven environment while maintaining high client care standards.
✔ Proficiency in case management systems, Excel, Word, and PowerPoint.

Desirable Skills:

➕ Previous team leadership or supervisory experience.
➕ Strong numerical and analytical skills with experience in MI reporting.
➕ A resilient, self-motivated leader who thrives in a fast-changing environment.
➕ Experience managing department-wide training and competency programs.

What We Offer:

✅ Hybrid working – only 1 day in office, 4 days WFH.
✅ Competitive salary £32K–£38K (DOE).
✅ Career progression opportunities within a growing legal team.
✅ A supportive, dynamic work environment with ongoing training and development.

📩 Ready to Apply?
If you're an experienced Technical Lead looking for a flexible hybrid role with leadership responsibilities, apply today!